FAQ — Frequently Adored Questions

Because every great adventure starts with curiosity (and a little sparkle).

Whether you're a seasoned slab hunter or a cozy collector finding your first Vulpix, we know the TCG world can feel big and confusing. So we’ve gathered all the most Frequently Adored Questions in one soft, helpful spot — with answers as crisp as our card corners and as warm as a catnap in the sun.

If you don’t see your question here, just give us a shout! We’re always happy to chat.

Orders, Shipping & Local Pickup

Where are you located?

We’re proudly based in Mississauga, Ontario, Canada — local heart, global dreams.

Do you ship internationally?

Right now, we ship within Canada only. If you're outside Canada but see something you love, message us! We’ll see what’s pawsible.

Do you offer local pickup?

Yes we do! Local pickup is available by request in Mississauga. We’ll arrange a safe, easy-to-access meetup spot — and maybe toss in a sticker or two.

How are orders packaged?

All items are packaged with collector-level care and cozy Mint & Meow flair.

  • Slabs come in graded sleeves + padded mailers.
  • Raw cards are placed in penny sleeves + top loaders.
  • Mystery packs come with a little extra magic ✨

When will my order ship?

We typically ship within 1–3 business days.

Tracked shipping includes a tracking number. Lettermail options (for small singles) do not include tracking, but are still lovingly wrapped.

Card Authenticity, Condition & Slab Details

Are your cards authentic?

Always. We only sell official, licensed Pokémon cards, and all slabs are verified PSA-graded cards from PSA Canada.

Do you only sell PSA-graded slabs?

Nope! While slabs are our sparkle zone, we also stock curated raw singles — from budget-friendly binders to grade-ready gems.

What makes a card “grade-ready”?

We hand-select cards that we’d personally grade — checking centering, edges, corners, and surface. If it's marked “grade-ready,” it’s crispy.

Who chooses your slabs?

Jay does most of the slab sourcing — with Sarah’s sparkle and scary-accurate eyeball-centering skills 😌 We only pick cards we genuinely love.

Can I request more photos or videos of a card?

Absolutely. DM or email us if you'd like closeups, angles, or even a light test. We want you to feel confident and excited about what you’re getting!

Mystery Packs & Custom Bundles

What’s inside a Mint & Meow Mystery Pack?

Think cozy chaos in a paper sleeve:

  • Holo / rare / reverse / V cards
  • Surprise goodies
  • Curated vibes based on themes like cottagecore, chaos, cat decks, or binder joy

Every pack is a little different — that’s part of the fun.

What’s a Mystery Pack Goblin?

Someone who thrives on surprise and sparkle — if you've ever said “just one more pack” or love blind bags, you might be a goblin 🐉✨ (dw, it's a compliment around here!~)

Can I ask for a custom pack?

Yes, sometimes! If you're craving cards from a specific set, type, gen, or theme (cats, fairies, dark types, etc.), reach out and we’ll see if we can whip up something magical.

ND-Affirming Collecting

Is Mint & Meow ND-friendly?

Very much so. We're a neurodivergent-run shop, and we believe collecting should feel safe, kind, and joyful.

Here’s what that looks like:

  • Clear listings with soft language
  • No pressure to buy, no gatekeeping
  • Calm, open DM/email communication
  • Mystery packs designed to delight, not overwhelm
  • Accommodations welcomed — just ask.

We’re collectors too, and we care deeply about how this hobby feels.

Other Things You Might Be Wondering

Do you vend at shows?

Not yet — but it’s in the works! Follow us on Instagram to find out where we’ll pop up next (we love mystery pack tables).

Can I reach out with a question?

Of course!

It’ll be Sarah or Jay replying — or occasionally one of our cats walking across the keyboard.

Why shop with Mint & Meow?

Because we’re collectors first, sellers second.

We care about every card, every pack, and every person who shops with us.

We believe in cozy vibes, clean corners, honest listings, and maybe a little bit of meowgic along the way ~